Have questions about our platform or need assistance? Our expert support team is here to help you 24/7. Choose your preferred way to connect with us.
We offer multiple ways to get in touch. Select the option that works best for you.
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Our commitment to providing timely support across all channels.
| Support Channel | Availability | Response Time |
|---|---|---|
| Live Chat | 24/7 | < 2 minutes |
| Phone Support | 24/5 | < 5 minutes |
| Email Support | 24/7 | < 4 hours |
| Technical Support | 24/7 | < 15 minutes |
Quick answers to common questions. Can't find what you're looking for? Contact us directly.
Our live chat and email support are available 24/7. Phone support is available 24/5 (Monday to Friday). Technical support is always available around the clock.
Live chat responses are typically under 2 minutes, phone support under 5 minutes, and email responses within 4 hours during business days.
Yes, we provide support in over 15 languages including English, Spanish, French, German, Italian, Portuguese, Japanese, and Chinese.
You can schedule a one-on-one consultation with our trading experts through your account dashboard or by contacting our support team.
